At Flower Shop, we take pride in providing fresh and beautiful flowers to brighten your day. If you are not fully satisfied with your purchase, we offer a refund policy to ensure your peace of mind.
You may request a refund within 7 days from the date of delivery. To be eligible, please notify us as soon as possible if there is any issue with your order. Refunds are granted for damaged, incorrect, or missing items. Due to the perishable nature of our products, refunds are not available for products returned after this period.
Please contact our customer support team at [email protected] with your order number and photos showing the issue. We will review your request and respond promptly.
Approved refunds will be processed within 5 business days back to your original payment method.
For any questions regarding our refund policy, please reach out to us at [email protected].
Thank you for choosing Flower Shop!